Capturing Employee Knowledge at the Virginia Department of Transportation


Publisher: AASHTO

Publication Year: 2024

Case Study PDF Link: https://www.agencycapability.com/wp-content/uploads/2024/12/caseStudy_03_vdot.pdf

Case Study Video: https://www.agencycapability.com/video/virigniadot-job-book-program/

Case Study Resource Links:
Resource Summary: Virginia DOT Job Books online documentation bridges the gap between individual expertise and organizational knowledge, helping new employees succeed and facilitating business continuity. New employees can use job books in their jobs or as a reference for anyone in the agency.
Change Forces
  • Workforce Evolution
  • Workforce Transitions
Needs
  • Operations Focus
Strategies
  • Workforce Management
  • Organizational Management
  • Knowledge Management
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