Publisher: Tennessee Department of Transportation
Publication Year: 2024
External Link: https://rosap.ntl.bts.gov/view/dot/78009

Resource Summary: This report assesses TDOT’s knowledge assets, KM practices, and organizational culture to identify gaps and provide recommendations for a sustainable knowledge management (KM) strategy. With large-scale retirements posing risks to organizational knowledge, the findings aim to help TDOT establish effective knowledge transfer processes that support technical capacity, workforce retention, and innovation. The goal is to enable TDOT to evolve its KM maturity and ensure ongoing mission success.

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