TCRP Research Report 240: Bus Operator Workforce Management: Practitioner’s Guide

Publisher: The National Academies Press
Publication Year: 2023
External Link: https://doi.org/10.17226/26842
Resource Summary: This Transit Cooperative Research Program practitioner’s guide provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs.

Change Forces
  • Changing Demographics
  • Workforce Evolution
  • Workforce Transitions
Needs
  • Attracting and Retaining
  • New Candidate Pools
  • New Generation of Workers
Strategies
  • Workforce Planning
  • Workforce Management
  • Recruiting and Retention
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