Framing Capabilities
Capabilities can be expressed as:
What is in the brackets is the “unspoken” but important reason why this is an essential capability, and is often driven by a change force. For example.
Capability to quickly adjust strategy [to refocus on operations/maintenance]
Capability to attract and retain staff [with data science skills to address federal reporting requirements and internal needs for linking targets to investments]
Capability to innovate [to respond to rapidly-changing technology solutions, including artificial intelligence and machine learning]
Capability to manage knowledge [to eliminate the need to recreate knowledge that already exists when someone retires]
Capability to collaborate across jurisdictions and modal partners [to coordinate and collaborate with partner agencies on setting targets to make progress on performance goals]