The Resource Library

The Resource Library lets you browse and search for resources using the ACB Framework. Resources are indexed by the relevant Change Forces, Needs, and Strategies.


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  1. CEO Leadership Forum: Leading the 21st Century DOT- A Summary Report (2013)
    This report summarizes the 2013 CEO Leadership Forum for state departments of transportation (DOTs). Over three days, transportation leaders from across the nation explored a range of issues and developed action plans to support CEOs and their staffs. Subjects included: Business and Technologies that work, as well as the changing mission of State DOTs. Included are summaries of the presentations and conversations participants had with each other and a list of the 10 action plans produced at the forum. 
    University of Minnesota / 2005
  2. National Transportation Workforce Summit: Summary of Results (2012)
    This report summarizes the National Transportation Workforce Summit, which sought to generate broad ownership in a framework to link workforce needs to workforce development policies and programs. The scope of the Summit included the workforce for all modes of transportation and all training sources for that workforce. The theme for the Summit was “Pathways to the Future,” and the Summit’s three participatory sessions addressed career awareness, the roles of post-secondary institutions and the transition from education to the workplace, and professional and continuing education of the workforce. 
    Council of University Transportation Centers / 2005
  3. Guide to Improving Capability for Systems Operations and Management (2011)
    TRB’s second Strategic Highway Research Program (SHRP 2), Report S2-L06-RR-2: Guide to Improving Capability for Systems Operations and Management, examines organizational management at transportation agencies and identifies the best organizational models for operations programs to successfully improve travel time reliability. It also details the Institutional Capability Maturity Model.
    TRB / 2005
  4. Building Organizational Culture That Stimulates Creativity and Innovation (2003)
    The purpose of this article is to present, by means of a model, the determinants of organizational culture which influence creativity and innovation. The article presents a literature study that shows that a model based on the open systems theory and the work of Schein can offer a holistic approach in describing organizational culture. 
    MCB UP Ltd / 2003
  5. NCHRP Synthesis 323 Recruiting and Retaining Individuals in State Transportation Agencies (2003)
    As part of TRB’s NCHRP Synthesis 20-05/Topic 33-08, Synthesis Report 323: Recruiting and Retaining Individuals in State Transportation Agencies examines various state and Canadian province departments of transportation (DOT) employee recruiting and retention strategies, and highlights those practices that might have the greatest potential for success and implementation in other DOTs.
    TRB / 2003
  6. TRB Special Report 275 The Workforce Challenge (2003)
    TRB’s Special Report 275, The Transportation Workforce Challenge: Recruiting, Training, and Retaining Qualified Workers for Transportation and Transit Agencies, addresses how transportation agencies can adjust to workforce challenges and to labor market realities through their human resource activities, namely recruiting, training, retaining, and succession management. 
    TRB / 2003
  7. TCRP Report 77 Managing Transit’s Workforce in the New Millennium (2002)
    As part of TRB’s TCRP F-09, TCRP Report 77 Managing Transit's Workforce in the New Millennium assesses the transit industry's workforce needs and prospects for the coming decades. The report provides guidelines for employers to assess their own workforce needs; recruit and retain employees; and enhance or establish partnerships between management and labor for attracting, training, and maintaining a qualified workforce. 
    TRB / 2002
  8. Public Roads Vol. 63, No. 3
    By improving the way we create, share, and gain access to these experiences and the accompanying knowledge, knowledge management will enable us to raise the level of expertise throughout the community to the mutual benefit of all participants.
    FHWA / 1999
  9. NCHRP 08-142 [Active] Virtual Public Involvement: A Manual for Effective, Equitable, and Efficient Practices for Transportation Agencies
    The objectives of this research are (1) to evaluate the recent experience of transportation agencies in using virtual public involvement with a particular focus on equity; and (2) to develop a manual for selecting, creating, and using virtual public involvement tools and techniques for each phase of transportation decision-making process. The manual will be relevant for communication directors; decision- and policy-makers; and public involvement, planning, environmental, and project development staff at state DOTs and other transportation agencies. The manual will describe how to efficiently and effectively use virtual public involvement to expand the reach and impact of public involvement activities through meaningful, on-line engagement.
    National Academies of Sciences, Engineering and Medicine /
  10. NCHRP 20-127 Business Case and Communications Strategies for State DOT Resilience Efforts
    The objective of this research was to develop resources for state DOTs and other transportation organizations to help them explain the value of investing in resilience throughout the life cycle of planning, engineering, design, operations, construction, and maintenance activities.
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  11. NCHRP 03-128 [Completed] Business Intelligence Techniques for Transportation Agency Decision Making
    The objective of this project is to catalog new techniques to extract actionable information from traditional and new data sources that transportation agencies can employ to enhance their decision-making processes. The project will be based largely on identifying promising business intelligence practices from the private sector and exploring their utility using transportation agency and program management scenarios. These scenarios should cover a broad range of agency management levels and functions, including system operations.
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  12. NCHRP 08-127 [Completed] Emerging Issues: Impact of New Disruptive Technologies on the Performance of DOTs
    The objective of this research is to develop a guide for state DOTs and other transportation planning agencies to understand, predict, plan for, and adapt to the potential impacts of emerging disruptive technologies. The research should identify issues, effects, and opportunities at the intersection of disruptive transportation technologies and organizational performance for senior managers at state DOTs and other transportation planning agencies.
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  13. NCHRP 23-16 [Active] Implementing and Leveraging Machine Learning at State Departments of Transportation
    With rapid advances in computing, data science, and big data, there has been a corresponding massive expansion of datasets that are acquired, recorded, and stored, and thus available for individuals and organizations to turn into actionable information. The objective of this research is to advance the understanding and use of machine learning tools and techniques at state DOTs and other transportation agencies.
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  14. NCHRP 17-100 [Active] Leveraging Artificial Intelligence and Big Data to Enhance Safety Analysis
    The need to improve road safety performance for all road users is clear, particularly for vulnerable road users (such as pedestrians and cyclists), and users of micro-mobility services (such as e-scooters). The optimization of investment by local and state agencies to maximize lives saved and injuries reduced takes on even greater importance when financial resources are constrained. This research will investigate the use of artificial intelligence (AI), machine learning (ML) and Big Data (BD) to provide the information needed to power safety analysis tools and other systemic safety tools.
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