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Situation
New Multi-Modal Focus and Partnerships
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Context

Stakeholder needs for seamless transportation solutions, and expanding DOT objectives that incorporate societal goals for regional goals and transportation- and non-transportation goals require new partnerships. The organization needs to adapt to develop a common understanding of priorities, to strengthen collaboration, improve data and information and enhance communication and reporting mechanisms. We have additional needs to collaborate with our local partners in ways we have not done in the past.

Change Forces

Shift in Role and Focus. The shift in emphasis from highway construction to maximizing the capacity of the existing multi-modal transportation system increases the importance of public/private and multi-jurisdictional partnerships.
Legislation, Regulation, and Funding. Legislation creates the need for the agency to strengthen integration of community priorities and collaborative processes into its project planning and programming, and to develop performance measures that consider the entire transportation system.
Technology Advancement. New technologies are impacting the tools, methods and strategies available to share data with stakeholders that can be used for customer-facing, traveler information systems incorporating information about multiple modes.
Public Expectations. Travelers are seeking improved intermodal connections.

What Capabilities Are Needed?

Agility and Resilience. An organizational capability for agility is needed for adjusting planning, programming and project development processes to incorporate working with other organizations that have different missions, objectives and decision-making timeframes.
Operations Focus. Agencies must strengthen their capability to focus on the operation of the multi-modal system. Coordination with other agencies, modes, jurisdictions and organizations is an integral part of this.
Transparency. The agency needs to keep modal and other jurisdictional agency partners engaged, to ensure buy-in for policy initiatives and so external funding agencies are informed about status and schedules.
Technology Adoption. The agency needs to strengthen its ability to share data with partners and collaborate in provision of traveler information.

What can you do about it?

Organizational Management
  • Strategic Planning – to ensure that development of strong partnerships is clearly spelled out as integral to the agency’s mission, goals and objectives
  • Performance Management – to incorporate a multi-modal perspective into planning and decision-making processes
Knowledge Management
  • Knowledge Capture and Transfer – to share information about partner agencies and key contacts within those agencies; and to share information about approaches to integrating multiple modes and intermodal connectivity into plans and projects
Information and Data Management
  • IT and Data Governance – to identify and adopt open data standards that enable sharing data with partners
Partnerships
  • Public/private Partnerships – to leverage available commercial products and services that provide a platform for information sharing and collaboration
  • Interagency Agreements – to develop common understanding, coordination and collaboration among multiple agencies

What resources will help?

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